FREE PICKUP* ... 5,000+ VERIFIED REVIEWS… Then after discussion with supervisor over the remaining weeks, it changed to some plank replacement and $500 for my concerns. He said he was opening a file so that the warranty wouldn’t end while they got it fixed. The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. I rejected their offer, which also included me signing off on some legal piece of paper absolving them of further Response. You can also pick up free swatches at the store. Not that long! The whole thing needed redone. The company sells a variety of flooring as well, from Bamboo and laminates to cork and luxury vinyl planks. Customers can shop multiple options at LL Flooring. Lumber Liquidators, now known as LL Flooring, is a flooring company that offers laminate, tile, hardwood and vinyl flooring solutions. Our content is intended to be used for general information purposes only. Carpet has long been homeowners' most popular choice for flooring, and for good reason. RW flooring was all about doing a complete redo but this was only if Lumber liquidators took responsibility for the product, which they didn’t. The floor looked beautiful when it was brand new, and now six years later it still looks beautiful ??" I have not heard from anybody since. 0/10 FLOORING LIQUIDATORS … A link has directed you to this review. Design consultants will help you in the store, or you can use the website’s “Floor Finder” feature and answer a series of questions to figure out the best options for your needs. Find more information on the care for your new floor on our website under the Flooring 101 tab. Sometimes they make deals, that's what I like. I took both Monday and Tuesday off because they said it could take 2 days. Just a little review of Lumber Liquidators I'd like to share. LL is awful! I feel a was 120 day. our home was all plywood! Flooring.net is provided "as is" and without warranty of any kind, The installers we polite and hard working. FREE PICKUP* $199 SHIPPING* FREE IN-HOME ESTIMATES* Get our lowest prices! company like this needs to be forced out of business and I hope whomever We installed our Supreme Bamboo flooring in fall of 2007 after tearing up some old carpet in the living room. Browse over 400 high-quality floors at amazing prices or use our suite of online tools to simplify your project and find that perfect floor. Immediately, the room looked a million times better! I called customer service and in turn was contacted by the installer Juan. LL Flooring also offers easy-to-install options for DIY customers. He said since Lumber Liquidators said there was no issue with the materials that they would be patching areas that needed fixing. Enjoy your day! have been trying to get company to make my flooring good. Reviews from Flooring Liquidators employees about Flooring Liquidators culture, salaries, benefits, work-life balance, management, job security, and more. Fast forward 8 months (still in warranty timeframe). Their flooring has good quality, that's why I like it. Definitely recommend giving these guys a try." When the estimate came out everything was itemized so we knew exactly what to expect. He said he would wait for me to get home so he could answer any questions I may have. Any contractor who wants 100% before the job has begun run away. I recently bought 749 square feet of laminate flooring from LL as it’s now known. In Oct they contacted me and said they needed to finish their job so I had to pay them to redo the floors, that was another $3000 that should not have to had to pay for if the original floors had been done properly. Gaps in between floor planks now one is even breaking. Designed to replicate the natural look of real hardwood, stone, and even patterns, laminate flooring offers the best of both worlds --- impeccable style and practical features. Stephanie was so helpful, honest, n efficient. We bought a beautiful solid bamboo floor from LL in 2017. Floor Laying & Refinishing review in Vaughan About 1 year ago The service is great. Laminate Flooring. Search for other Floor … Customer Service: 1 (877) 254-2534. They went above and beyond to help us with our purchase. Read real customer ratings and reviews or write your own. Our bamboo had separated on us 2 times in 1 year, the first time they New Carpet. Our experience with LL Dothan began September 2019. Get reviews, hours, directions, coupons and more for Flooring Liquidators. I didn’t hear anything, I put several calls in to Chris with no return calls. CALL TO UNLOCK PRICING! 5,000+ VERIFIED REVIEWS. When asked for his last name he stated it is the company policy not to give out last name. They are wonderful and are honoring both theirs and Lumber Liquidators warranties. 26 reviews of Flooring Liquidators "This place is great; They are friendly and they go out of their way to make it right. I would also recommend both hardwood flooring and this brand to my friends without hesitation. When burst, the bubbles oxide syrup-like fluid that smells like molasses. In June a new installer with RW Flooring was sent to assess the floor. I have nothing but great things to say about Rose and the Lumber Liquidators on Norfinch in Toronto. Bamboo flooring starts at $4.39 square foot, and Aquaseal water-resistant laminate starts at $1.38 per square foot. See BBB rating, reviews, complaints, & more. The company got started in June but had to stop construction because they were waiting on floors to be done. Copyright © 2020 Consumers Unified LLC. Afterward I noticed several areas that were extremely bouncy, noticed that subfloor could be seen in the bath area around the tub, around the dishwasher, the toilet hole was not sealed, the hole was too big, several areas of boards had gapping and others had obvious lipping where it wasn’t matching up. Multi Location Business Find locations. The company still needs to improve its customer services. I purchased some wood flooring from Lumber Liquidators. They had leveling material in case the foundation needed it. "I've been buying carpet and granite counter tops from Flooring Liquidators for several years, for multiple rental properties, and for my own home. It was installed according to directions in Feb of 2018. Menu & Reservations Make Reservations . Along edges of boards the “wood” was peeling up. Our distribution center in Modesto, CA is a hub for our retail stores, fully equipped in-home shopping vans, and our innovative e-commerce site. I got it on super sale and for the price I'm very happy with it. Get Accredited Login Welcome to BBB Northwest + Pacific. We were away from our home for 8 weeks when we were mailed about the class action and when we returned, it was too late to join the suit. We intend to improve your buying experience and strive to bring the best-priced flooring possible on any flooring purchase. LL still refuses to help. Thank you very much for the review - flooring liquidators Hamilton. ... reviews and/or responses on this website to affirm that the information provided is accurate. This was March 30, 2020. Lumber Liquidators, now known as LL Flooring, offers a wide range of materials and colors of laminate and hardwood floors at low prices. Our goal is to provide a quality product at competitive prices along with the best customer experience. A representative came out to measure floor and provide a cost estimate. Our Windsor oak He had seen the negative review and wanted to see what they could do to make my situation right. Flooring Liquidators. The manager Will ** was terrific through the whole process. 33 reviews of Flooring Liquidators "Shopped several places for flooring, Mike gave us a great deal and their recommended installers did a fantastic job. Get buying tips about Flooring delivered to your inbox. We got hardwood floors from Lumber Liquidators in Robinson. Get reviews, hours, directions, coupons and more for Flooring Liquidators at 2150 S Sheridan Rd, Tulsa, OK 74129. If you're looking to buy a house and concerned about the longevity of hardwood flooring, let me reassure you that my experience has been great! We had our flooring ordered online and delivered to this store. LL Flooring partners with local independent contractors nationwide for product installation. Best Prices - We buy direct, which saves you money. He explained everything in complete detail. Customer Service who was not professional. Share your voice on ResellerRatings.com I explained all that had been done, the areas of problems. Just quality flooring, and a team of flooring experts to help you every step of the way. The sales persons at the Waldorf MD store were very professional. But said he would come back on the weekend to finish because I told him I couldn't take any more days off. … The beginning of Oct I received a call from Chris. He had gotten an email from Bob telling him to come replaced any boards that were messed up and fix the area in the kitchen. Get directions, reviews and information for Lumber Liquidators Flooring in Chantilly, VA. Lumber Liquidators Flooring 14310 Sullyfield Circle Chantilly VA 20151. He didn't come back because he was apparently in the hospital for testing and not feeling well still. Available in laminate, hardwood, and bamboo, AquaSeal flooring is water-resistant for up to 24 or 72 hours, giving you time to clean up everyday accidents. Professional Service - Qualified staff will assist you with your carpet, vinyl, wood, rug, etc. The latest innovation in water-resistant flooring. He said there was no reason I should resign myself to settling, that I needed to be pleased. Had engineered luxury vinyl installed (900+ sq ft ). I received an email to give a review on my purchase so I did. The Then began a series with f emails between a customer rep and myself that went from Sept 7 through October 10 in which first I was promised full refund refund of materials or replacement of floor. He came out to look and on the areas of bouncy he said those areas would eventually tighten up and settle. The total $9000 for about 1200 sq ft and labor. Unsubscribe at any time. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. It looks absolutely beautiful and the local LL store in Manchester, NH couldn't have been more helpful. Jason at Monroeville Pa location was extra helpful from product information to ordering our product & scheduling pickup at a closer store to our house. He was very accommodating when we weren’t able to arrive for pickup on our scheduled date. I have had my Casa de Color hardwood flooring for approximately six years now (since my house was built). Do Not Buy From Them! They also were sued by n federal and state courts in 2019 for misrepresenting their products air quality and off-gassing. The manager is awesome. privacy. Prices for both flooring and labor were the best we came across. After ordering this flooring at Lumber Liquidators I was nervous after reading reviews online. I immediately called headquarters and told them about the issue. Shop and experience the Flooring Liquidators difference in helping you find your next best floor. We carry a variety of colors and … 23 reviews of Flooring Liquidators "I had the best experience with them. He took one of the boxes I had purchased and sent to corporate for testing. either express or implied, including, but not limited to, the implied warranties No lumber. It looks great. We were forgotten by the company for a month They refuse to fix the floor this time! Very Unsatisfied, 1 out of 5. Review: "Gaps in between floor planks now one is even breaking". In all he came back 4 times before I just resigned myself to the fact I’d just have to live with it. Thank you for sharing your feedback. I’m am thinking of suing them for misrepresentation of product since every sample I reviewed did not have random dots. Consumer reviews represent the best source of information about customer satisfaction with hardwood flooring.. Help other homeowners by providing a review of your hardwood floors. The 3 man installation showed up everyday on time and did a fantastic job. flooring was installed 2 years ago and because of 30 year warranty I We love our new flooring. Great prices, too! Large Selection - The largest selection of floor coverings in stock, if we don't have it, we'll order it for no extra charge. After so many Search for other Floor Materials on The Real Yellow Pages®. 26 Reviews (703) 563-4321 Website. Shane came out, took pictures, and said it was his recommendations that the whole floor be replaced. We liked the golden color of the floor as well as it brought a quality of light to a formerly dark room. He told me I shouldn’t have gotten that flooring because it’s hard to install it with there being issues. Michael & Jeff were very easy to work with, very knowledgeable of product & very customer friendly. 186 reviews for Lumber Liquidators, rated 1.00 stars. There was no issue with subfloor moisture because the flooring was installed over a plywood subfloor not concrete. What Is Lumber Liquidators? of merchantability, fitness for a particular purpose, or non-infringement. as good as new! He took many pictures and suited me I would be taken care of. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Waterproof vinyl plank flooring prices start at $1.34 per square foot. NEVER use this company! I have not heard back from them at all. No liquidation. Will ** went out of his way to manually get his warehouse opened and load our trailer with our flooring. It looks great in our lake cottage. To make things worse, I had my bathroom remodeled. ... reviews and/or responses on this website to affirm that the information provided is accurate. The ship-to-store option offers free delivery, so online shoppers won’t have to pay for shipping if they can pick up the order at a local LL Flooring location. I also at that point mentioned the troubles I had been having with the floors and install. ... We love the flooring so far. Our products are top of the line Shaw Floors with all the guarantees and warranties in place. Customer service was outstanding and they took care of any concerns we had immediately. I was told that the “dots are part of the design,” which is the company’s way of blowing off complaints. Everything was professional. The reps were definitely really knowledgeable. We strive to provide stellar service to our customers. I have been very satisfied with my hardwood floor experience and would most definitely purchase hardwood flooring, and this brand, again. Shane eventually called me and asked if I had heard anything. Be the first one to find this review helpful. Menu & Reservations Make Reservations . Lumber Liquidators is a publicly-traded retailer of hard-surface flooring, with 413 locations and over 2,200 employees spread across 46 states. Headquarters. I had an appointment for September 28th to have my floors installed in my living room, my large mudroom/entry and adjoining bathroom. Unfortunately, the installers scratched my newly painted baseboards, and the excuse from the man on the phone was that most of their customers wait until after their new carpet to paint their baseboards. No one was returning my calls so he said he would reach out to Bob. I was told to get wood filler and put along seams that was peeling. Enjoy and thank you for choosing Lumber Liquidators! Their store staff were very helpful (although they did not warn us about the product class action lawsuit). 5,000+ VERIFIED REVIEWS. For customers who prefer to shop online, Lumber Liquidators showcases its entire catalog digitally with transparent pricing. $9000 is not something that’s easy to come by and LL reached out to me to make it better but now they are just passing the buck between them and the installers. After installation, I noticed that the floor had random dots on various planks. New AquaSeal water-resistant flooring stands up to life's unexpected spills and splashes in style. They are the best, if you are looking for new flooring definitely the store to call. There are some deep gauges, too from a picture frame hitting the floor. Action will help in Feb of 2018 get wood filler and put along seams was... With our purchase called Amy and Chris, left messages, and the price I 'm very happy my. Call ( one of the floor as well as it brought a quality of materials and installations, this. I 'm a customer of Lumber Liquidators again been more helpful before I just resigned to. 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